This custom designed session tackles the conflicts and potentially aggressive behaviours that you may be exposed to in your workplace: between colleagues, clients, or outside visitors.
Learn tools and hacks to harness the power of the brain to understand what triggers aggression, how to de-escalate potentially threatening situations and re-establish workplace trust with easy to remember diversionary hacks. Sometimes it is a comfort to remember that it is the pre-programmed primitive caveman that causes conflict, and that there are easy ways to get back to our inner-healer with humour and grace. The most threatening people are usually suffering the most pain, and they need us more than ever. It hits the mark for risk-management, team-building and personal and professional development.
Erin draws on 12 years Policing experience in the Queensland Police achieving the rank of Detective Sergeant, and performing in specialist crowd control units, in covert capacities in prostitution and pedophile task forces, investigating juvenile related crime and developing QPS Academy programs. In 2006 she started one of the world’s first and only female owned and operated MMA based training facilities and held rankings in boxing, kickboxing and Maui Thai. She is the author of EMPOWER YOURSELF – a complete, interactive self defence e-book for women, teens and families. She currently attends workplaces and high schools teaching self defence strategies for the mind, body and mouth.
Aggressive Behaviours Communications Hacks for the Workplace
We have all been buzzing after your presentation yesterday. I got such good feedback and our staff were able to take learnings not only for our crisis situations but for help understanding their clients more as well as gaining skills in their personal lives.... you were very inspiring! I hope we can work together again sometime.
Veterans and Veterans Families Counselling Service South Qld
1800 011 046 | www.vvcs.gov.au |
Thanks heaps for the additional resources and such a great session.... You bought so much knowledge, passion - and good for us! - humour to the session that it will be of great value to all of us who attended. Hope to work with you again sometime in the future.